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AV Resources
AV General
1
CHAS Technology AV Rooms and Spaces - Locations
AV Hardware
1
AV System Microphones
AV Manuals
5
Rodin M30 AV Manual
Gutmann 208 AV Manual
Gutmann 209 AV Manual
Lauder 110 AV Manual
Lauder 103 AV Manual
College House at the Radian
Getting Connected
0
Computer Hardware & Printing
Computer Hardware
4
Finding the MAC Address on macOS
Finding the MAC Address for Windows OS
How Do I Login to the Lab Computers
CHAS Technology Project Rooms, Labs and Spaces Software
Computer Lab Locations in the College Houses
1
CHAS Technology Project Rooms, Labs and Spaces - Locations
Printing in the College Houses
4
Adding PennCash to your PennCard for Printing
Printing from a personal device to a lab printer (Pharos Mobile Print)
Printing from a Lab Computer
To Clear A Paper Jam
Email & Collaboration
PennO365 & Microsoft Office
3
Microsoft Excel on macOS not allowing editing
Forward Email as Attachment
O365 Shared Mailboxes
General
Support Resources
1
Campus Resources (Links)
General CHAS Questions
Important Date and Times
0
Reports
0
Network & Media Connection
AirPennNet Troubleshooting
1
AirPennNet Troubleshooting: OS Updates
Device Setup Gaming/Streaming
11
Sony Playstation MAC Address and AirPennNet-Device Setup
XBox 360, One, and X/S MAC Address and AirPennNet-Device Setup
Nintendo 3DS and Nintendo Switch MAC Address and AirPennNet-Device Setup
Amazon Echo and Fire TV MAC Address and APN Setup
Apple TV MAC Address and AirPennNet-Device Setup
See all 11 articles
AirPennNet Setup
6
Connecting iOS to AirPennNet
Connecting Android OS to AirPennNet
Connecting Windows OS to AirPennNet
Removing AirPennNet Profile: Apple MacBook/iMac
Removing SecureW2 Application: Windows
See all 6 articles
VPN Access
2
Connecting macOS to the GlobalProtect VPN
Connecting Windows to GlobalProtect VPN
Xfinity Streaming
1
Setting Up Xfinity Streaming
Eduroam Setup
3
Connecting Windows to Eduroam
Connecting macOS to Eduroam
Connecting iOS to Eduroam
AirPennNet-Guest Setup
2
Connecting macOS to AirPennNet-Guest
Connecting Laptops and Mobile Devices to AirPennNet-Guest
PennFlex Phone
General
5
PennFlex Phone Service Page (ISC)
PennFlex Voicemail Instructions (ISC)
PennFlex Enterprise (End User) Portal
PennFlex Phone service and migration resources (ISC)
PennFlex Office Hours Training 10/26/2022
Physical Handset
2
Restart Handset
Quick Tips for Polycom® VVX® 400 Series Business Media Phones
Soft Client (App)
5
Soft Client (App) User Guides and Download URLs
Soft Client (App) Auto-Logout Policy
PennFlex Soft Client Info Page (ISC)
Known Issues with Webex (ISC)
PennFlex Mobile Client Installation Guide
Security
PennKey
1
Testing Your PennKey and PennKey Password
Office of College Houses & Academic Services
University of Pennsylvania
Report Accessibility Issues and Get Help