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Explore How-To's and learn best practices from our knowledge base.
AV Resources
AV General
1
CHAS Technology AV Rooms and Spaces - Locations
AV Hardware
1
AV System Microphones
AV Manuals
1
Gutmann 209 AV Manual
College House at the Radian
Getting Connected
0
Computer Hardware & Printing
Computer Hardware
5
Finding the MAC Address on macOS
Finding the MAC Address for Windows OS
Equipment Loan Information Sheet
How Do I Login to the Lab Computers
CHAS Technology Project Rooms, Labs and Spaces Software
Computer Lab Locations in the College Houses
1
CHAS Technology Project Rooms, Labs and Spaces - Locations
Printing in the College Houses
4
Adding PennCash to your PennCard for Printing
Printing from a personal device to a lab printer (Pharos Mobile Print)
Printing from a Lab Computer
To Clear A Paper Jam
Email & Collaboration
PennO365 & Microsoft Office
3
Microsoft Excel on macOS not allowing editing
Forward Email as Attachment
O365 Shared Mailboxes
General
Support Resources
1
Campus Resources
General CHAS Questions
Important Date and Times
0
Reports
0
Network & Media Connection
AirPennNet Troubleshooting
0
Device Setup Gaming/Streaming
12
Playstation 3, 4, 5, Vita MAC Address and APN-D Setup
XBox 360, One, and X/S MAC Address and APN Setup
Nintendo 3DS and Switch MAC Address and APN Setup
Amazon Echo and Fire TV MAC Address and APN Setup
Apple TV
See all 12 articles
AirPennNet Setup
4
Connecting iOS to AirPennNet
Connecting Android to AirPennNet
Connecting Windows to AirPennNet
Connecting macOS to AirPennNet
VPN Access
2
Connecting macOS to the GlobalProtect VPN
Connecting Windows to GlobalProtect VPN
Xfinity Streaming
1
Setting Up Xfinity Streaming
PennFlex Phone
General
5
PennFlex Phone Service Page (ISC)
PennFlex Voicemail Instructions (ISC)
PennFlex Enterprise (End User) Portal
PennFlex Phone service and migration resources (ISC)
PennFlex Office Hours Training 10/26/2022
Physical Handset
2
Restart Handset
Quick Tips for Polycom® VVX® 400 Series Business Media Phones
Soft Client (App)
5
Soft Client (App) User Guides and Download URLs
Soft Client (App) Auto-Logout Policy
PennFlex Soft Client Info Page (ISC)
Known Issues with Webex (ISC)
PennFlex Mobile Client Installation Guide
Security
PennKey
1
Testing Your PennKey and PennKey Password
Office of College Houses & Academic Services
University of Pennsylvania
Report Accessibility Issues and Get Help