support.collegehouses.upenn.edu
Announcements
Winter Break Equipment Loan Program
Dec 8, 2025
Winter Break Closure Information:
The Equipment Loan Program will be closed for Winter Break beginning Friday, December 19 and will reopen on Wednesday, January 14 at 10AM.
CHAS Technology will be closed during Winter Break from December 25th, 2025 - January 2nd, 2026. Regular support hours will resume on January 5th @ 9:00 AM.
If your College House is experiencing a widespread network outage or other tech emergency affecting multiple users, please notify your Info Desk.
For all other issues, please submit a support request and we will assist when we return.
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PennKey support can be found at https://pennkeysupport.upenn.edu. |
Self-Service Support Links
AirPennNet Troubleshooting Connect Phone/Tablet Connect Laptop/Desktop Connect Gaming and Streaming Devices Setting Up Xfinity Streaming Printing in the College Houses Equipment Loan Program
All CHAS Tech Support Articles
Virtual Computer Labs at Penn
Penn Libraries virtual computer lab (vLab) for students.