Users of the PennFlex service can access the PennFlex Enterprise (End User) Portal to perform a variety of self-service functions for your primary phone number. This Portal is a replacement to the PPS system for managing phone numbers.
To access the portal:
- https://enterpriseportal.vonage.com/ci/index.php/app/sso-log-in/penn-saml-provider.
- Click Login to be redirected to Penn WebLogin Single Sign-on (SSO) page
At this time, only your primary phone number can be managed using the Portal. Should you need to make changes to a shared or office number that is not tied to an individual, you will need to submit a ticket in with CHAS Technology at support.collegehouses.upenn.edu.
Users with admin accounts can navigate to https://myvoice.vonage.com to access additional functionality. Admin accounts are a separate login that does not utilize SSO. Admin accounts are not distributed by default.
If you require further assistance after going through this knowledge article, please submit a ticket at support.collegehouses.upenn.edu.